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Customer Service - English, German, French, Dutch speakers

City of London Temporary £15 - £18 per hour View Job Description
A fantastic temp to perm opportunity to join a vibrant and growing firm. Hybrid and remote work available.
  • Temp to perm opportunity to work Hybrid or Remote
  • Customer service advisor role within well established Financial Services firm

About Our Client

An Insurance Firm.

Job Description



📋 Duties & Responsibilities:



  • Serve as the first point of contact for client inquiries via phone, email, and chat


  • Provide accurate information about our financial products and services


  • Assist clients with account questions, transactions, and issue resolution


  • Maintain detailed records of customer interactions in CRM systems


  • Uphold strict confidentiality and compliance with financial regulations


  • Escalate complex cases to senior team members when necessary


  • Contribute to a positive, solutions-oriented team environment



The Successful Applicant



✅ What We're Looking For:



  • Excellent communication and interpersonal skills


  • Ability to explain financial information clearly and confidently


  • Strong problem-solving abilities and attention to detail


  • Previous experience in customer service or is a plus


  • Familiarity with financial products, banking, or investment tools preferred


  • High level of professionalism and discretion



What's on Offer

📈 What We Offer:



  • Training and professional development


  • Opportunities for growth within the company


  • A supportive, team-focused work culture
Contact
Amelia Chambers
Quote job ref
JN-032025-6705028
Phone number
+44 207 645 1412

Job summary

Job function
Insurance
Subsector
Accountancy & Finance
Sector
Financial Services
Location
City of London
Contract type
Temporary
Consultant name
Amelia Chambers
Consultant phone
+44 207 645 1412
Job reference
JN-032025-6705028