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Temporary Customer Advisor

Stockport Temporary £12 - £12 per hour View Job Description
As a Temporary Customer Advisor you will support customers via inbound calls and ensure they receive a high level of service.
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  • Immediate start
  • 3 month temp role with possibility to be extended

About Our Client

Our client is a leader in the not-for-profit space and they are looking for a Temporary Customer Advisor to join their Stockport office on an on-going temporary basis. There is a high chance this could go perm for the right candidate!

Job Description

As a Temporary Customer Advisor you will:

  • Effectively respond to all customer enquiries, promoting the benefits of the Service.
  • Always provide excellent customer services, recording data accurately and in a timely manner.
  • Deliver Services in accordance with all relevant Policies and Procedures,KPi's and meet the TSA Quality Standards Framework
  • Liaise effectively with internal departments, partner organisations and ASC.
  • Correctly programme and install equipment to ensure customers receive the service they need in a timely manner.
  • Ensure compliance with the requirements of relevant contracts and Service Level Agreements and KPIs are achieved.

The Successful Applicant

To be successful in this role:

  • Experience within a customer service based role, particularly telephony based experience.
  • Have access to a vehicle for work and hold a full driving licence.
  • Strong phone handling skills and active listening abilities.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • The ability to multi-task, prioritise, and manage time effectively.

What's on Offer

In return, our client can offer:

  • Competitive salary
  • Immediate start date
  • Temp to perm opportunity
  • Great career opportunities
  • Convenient location in Stockport.
  • Professional development opportunities.

*Please note for this role you will need to hold a full UK driving license & have access to your own car*

Contact
Lee Mcerlean
Quote job ref
JN-112024-6595092
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Not For Profit
Location
Stockport
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-112024-6595092