Save Job Back to Search Job Description Summary Similar JobsSupporter Care Officer required - Immediate start - 12 week roleWork for a large Charity based in LondonAbout Our ClientYou will be working for a well-known Charity based in London.Job DescriptionThe Supporter Care Officer involves managing social media community interactions, particularly for paid advertisement campaigns, using platforms like Instagram, Facebook, and Emplifi. Responsibilities include:Monitoring and moderating audience commentsIdentifying reputational risks, and providing insights for weekly reports.Handle supporter requests via administrative inboxes, such as processing Direct Debit changes, updating personal information, and managing contact preferences.Additional duties include general administrative tasks like scanning, filing, and archiving.Occasionally, the role may involve taking calls from supporters to address payment queries or direct them to appropriate resources.The Successful ApplicantThe successful Supporter Care Officer will posses the following:Strong organisational skillsAttention to detailEffective communication are key to succeeding in this role.Is passionate about people and helping them.Previous experience working for a charityWhat's on OfferInterim roleStart date: ASAP - 12 weeks to help the team through a busy periodMonday - Thursday you will be required to work in the office on these daysContactBridget WilsonQuote job refJN-112024-6605583Phone number+44 7584 206 225Job summaryJob functionBusiness SupportSubsectorMarketingSectorNot For ProfitLocationLondonContract typeTemporaryConsultant nameBridget WilsonConsultant phone+44 7584 206 225Job referenceJN-112024-6605583
