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Customer Service Advisor

Manchester Permanent £22,000 - £22,000 per year View Job Description
We are seeking a dedicated Customer Service Advisor to join our Customer Service team. The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service.
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  • Opportunity to work for a leading financial services business
  • Excellent career progression

About Our Client

Our client is a leading financial services business with a strong presence in the UK market. With a team of over 1000 employees, they are committed to delivering high-quality products and services to their customers. The company is based in Manchester and prides itself on its supportive work environment and commitment to employee growth and development.

Job Description

  • Manage a portfolio of customer accounts, ensuring timely payment of outstanding debts.
  • Offer exceptional customer service, resolving queries and issues in a professional manner.
  • Work collaboratively with the Customer Service team to achieve department goals.
  • Maintain accurate and up-to-date records of all customer interactions.
  • Identify opportunities for improving processes and procedures within the department.
  • Adhere to company policies and industry regulations at all times.

The Successful Applicant

A successful Customer Service Advisor should have:

  • Excellent communication skills, both written and verbal.
  • The ability to work well within a team and independently.
  • Experience managing customer accounts and resolving queries.
  • A commitment to providing exceptional customer service.
  • The ability to handle difficult situations with professionalism and empathy.

What's on Offer

  • Salary £22,000 per annum.
  • A supportive work environment based in Manchester.
  • Opportunities for professional growth and development.
  • Being a part of a team committed to delivering exceptional customer service in the financial services industry.



We encourage all interested candidates who believe they can contribute to our team to apply. This is a fantastic opportunity to join a well-established company and develop your career in the financial services industry.

Contact
Sara O'Brien
Quote job ref
JN-112024-6598177
Phone number
+44 161 829 0462

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Manchester
Contract type
Permanent
Consultant name
Sara O'Brien
Consultant phone
+44 161 829 0462
Job reference
JN-112024-6598177