Shipping Coordinator

* Create and provide all required shipping documentation.

* Monitor and maintain departmental costs - freight, packing/crating etc.

* Plan and direct product shipped in timely and cost-effective manner and satisfies requirements.

* Manage the packing of goods in accordance with customer requirements and country regulations.

* Support the export compliance process for the Redditch site to satisfy Gardner Denver legal, UK and follow regulations.

* Apply for and process export licences.

* Preparation of export documents, Letters of Credit presentations, packing lists, delivery notes and invoices.

* Ensure all records are maintained and provided as and when required by regulatory body or security agency.

* Review and resolve customer complaints.

* Observe compliance/shipping policies and procedures to enhance customer satisfaction.

* Update import/export trade compliance changes and identify/provide appropriate changes

* Negotiate rates with freight companies and service providers.

* Attend sales/production meetings.

* Support Contracts and Projects Team.

* Extensive use of SAP.

* Place purchase orders to suppliers.

* Drive continuous improvement.

* Provide cover for the department in sickness and holidays.