Save Job Back to Search Job Description Summary Similar JobsOpportunity to work in the financial services industryGreat opportunity for career progressionAbout Our ClientA chartered accountants in Sidcup, South-East London providing specialised advising to private and business clients.Job DescriptionProvide internal helpdesk support for all software and hardware queries from usersInstallation and distribution of software and operating system updatesSetting up and configuration of new desktops and laptopsSetting up new users and completion of leaver administration in accordance with HR requirementsCarrying out daily and periodical network and desktop housekeeping checks and maintenanceInvestigate and diagnose technical issues referring them as necessary to external IT ProviderAssist in origination of new system and process documentation and ongoing upkeep of the sameAssist the IT Manager in maintaining a very high level of security with the IT systems and protection against cyber crimeAssist the IT Manager with the training of staff on IT software and technical mattersProvide ad hoc support and advice to clients, as directedUndertake specific projects in line with IT strategic objectivesAssist with ensuring that systems are fully compliant with the General Data Protection Regulation (GDPR)The Successful ApplicantTechnical KnowledgeKnowledge of specialised accounting / taxation and related softwareEnsures expert knowledge of both in-house IT systems and software and also good understanding of alternativesKnowledge of the Avaya IP phone system and multi-function devicesKnowledge of Mimecast messaging and document management systemActively keeping up to date with emerging technologyTeam WorkingAttend IT meetings and provide required contributionComplete all administrative tasks within deadlines e.g. timesheets, HR requirements and Money Laundering trainingAttend internal meetings with other departments, as requiredClient CareConfident when speaking and working with clientsResponds to requests quickly and efficientlyMaintains client confidentiality at all timesWhat's on Offer25 days leave plus BHEarly finish fridaysEmployee AssistancePensionLife AssuranceStaff LoansBonus SchemeComissionProfesional QualificationEye TestCycle to workContactSofia MentiQuote job refJN-072024-6495366Phone number+44 207 269 2238Job summaryJob functionTechnologySubsectorIT SupportSectorFinancial ServicesLocationSidcupContract typePermanentConsultant nameSofia MentiConsultant phone+44 207 269 2238Job referenceJN-072024-6495366
