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HR Document Consultant

Hinckley Permanent £23,000 - £25,000 per year View Job Description
HR Document Consultant£23,000-£25,000Fully office based role (essential)Based in Hinckley, Leicestershire8:30am - 5pm2 stage interview processWorking for a HR Consultancy firm
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  • Opportunity to work for a Consultancy business
  • Career development

About Our Client

  • HR Document Consultant
  • £23,000-£25,000
  • Fully office based role (essential)
  • Based in Hinckley, Leicestershire
  • 8:30am - 5pm
  • 2 stage interview process
  • Working for a HR Consultancy firm

Job Description

  • Produce documentation and manage client requirements via video call
  • Manage relationships with a large volume of clients
  • Manage the documentation inbox, responding and actioning queries within the agreed SLA
  • Attend 4 meetings per day, with different clients and industries
  • Responsible for drafting client documentation
  • Meet personal and department KPIs and SLAs
  • Guide clients, provide advice, answer queries related to all employment law/HR queries
  • Must be confident speaking to clients via phone, email and face to face on a daily basis
  • Refer appropriate products and services to clients

The Successful Applicant

  • HR, Law, Sales, Contact Centre, Recruitment background would be beneficial to the role
  • Excellent customer service skills
  • Able to support and pro-actively meet KPI's
  • Able to work to tight deadlines and competing priorities
  • Able to manage relationships with clients and stakeholders at all levels
  • Able to manage an efficient and seamless service to clients
  • Excellent written, documentation and reporting skills
  • Knowledge of HR processes and legislation
  • Remain professional in a fast-paced environment
  • Comfortable selling products and generating new business

What's on Offer

  • HR Document Consultant
  • £23,000-£25,000
  • Fully office based role (essential)
  • Based in Hinckley, Leicestershire
  • 8:30am - 5pm
  • 2 stage interview process
  • Progression encouraged



Benefits:

  • 25 days holiday + 8 bank holidays
  • Extra day of for your birthday
  • Access to the Employee Assistance Programme
  • Private medical (with length of service)
  • Discretionary profit share
Contact
Gemma Edwards
Quote job ref
JN-112024-6600719
Phone number
+44 207 269 2163

Job summary

Job function
Human Resources
Subsector
HR Consultant
Sector
Business Services
Location
Hinckley
Contract type
Permanent
Consultant name
Gemma Edwards
Consultant phone
+44 207 269 2163
Job reference
JN-112024-6600719