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German Speaking Customer Service Advisor

Chester Permanent £28,000 - £33,000 per year View Job Description
We are seeking a German-Speaking Customer Service Advisor to deliver outstanding client support within the Financial Services sector. In this role, you will serve as the primary point of contact for clients, maintaining a high standard of professionalism at all times. You will be responsible for managing the extensive German customer base, ensuring they receive exceptional service and support.
  • Join a Great Team Within an Established Company!
  • Limitless Potential to Grow & Develop!

About Our Client

We are a large organisation in the financial services industry, with a solid reputation for providing high-quality services. Based in Chester, we are known for our commitment to customer satisfaction and our outstanding support services.

Job Description

  • Providing high-quality customer service to clients.
  • Communicating effectively with clients in German.
  • Resolving customer inquiries promptly and professionally.
  • Maintaining up-to-date knowledge of financial products and services.
  • Working closely with other team members to ensure customer satisfaction.
  • Adhering to company policies and regulations.
  • Assisting in the development of customer service procedures.
  • Contributing to the overall success of the customer service team.

The Successful Applicant

A successful German Speaking Customer Service Advisor should have:

  • Fluency in German and English.
  • Strong customer service skills.
  • Excellent communication skills.
  • A strong understanding of financial services - Desired.
  • Ability to work effectively in a team.
  • High attention to detail.
  • Proficiency in Microsoft Office Suite.

What's on Offer

  • An estimated salary range of £27,000 - £33,000.
  • Comprehensive training and development programmes.
  • A friendly, supportive work environment.
  • A generous holiday leave.
  • Opportunities for career advancement.
  • Unique experience in the financial services industry.
Contact
Hannah Martinez
Quote job ref
JN-012025-6646292
Phone number
+44 151 255 3776

Job summary

Job function
Business Support
Subsector
Contact Centre
Sector
Financial Services
Location
Chester
Contract type
Permanent
Consultant name
Hannah Martinez
Consultant phone
+44 151 255 3776
Job reference
JN-012025-6646292