Contact Centre jobs

Michael Page have just partnered with a reputable organisation in Leeds the business are looking for a Contact Centre Advisor to join their existing team on a permanent basis!

The business offers excellent training and progression alongside brilliant benefits and a superb working environment you will be working alongside an excellent supportive team to provide assistance to customers!

Michael Page have just partnered with a reputable Legal Business in Leeds City Centre the organisation are looking for a Contact Centre Advisor to join their established team to provide support to clients that are going through the remortgage process!

This would be a very exciting opportunity for someone who is looking for that next step in their career and to join a company which have an exceptional name within their market.

Reporting directly into the Managing Director, you will drive performance, develop a strong culture, and build an operation that can support continued business growth. You will have five management-level direct reports and be responsible for shaping the future of the contact centre, ensuring it delivers both commercially and operationally.

We are seeking an accomplished Contact Centre Transformation Manager to orchestrate a comprehensive revamp of our clients customer service operations. This individual will lead the transformation of a busy 100 FTE contact centre, ensuring it becomes a beacon of excellence within the public sector.

Michael Page have just registered new exciting Permanent Contact Centre Claims Advisor Opportunities to work for a reputable Non for Profit Business in central York.

If you are passionate about helping and supporting customers looking to join a business that will provide the best training and induction programme alongside excellent progression then this could be the role for you!

A newly created role to be the first in setting up this planning function, ideal if you enjoy building processes, root cause analysis and data interpretation to positively make changes to meet customer demands then this could be the role for you!

This role is a fixed term contract for 12 months

Michael Page have just registered a new exciting Permanent Telesales Executive Position in Hull to join a reputable and growing manufacturing business.

This would be an excellent opportunity for someone who has experience in a business development role and is looking for that next step with a company which offer excellent training and support alongside a structured career path!

An exciting opportunity has arisen for a Temporary Customer Service Advisor in Salford who is passionate about providing top-notch customer service in the Energy & Natural Resources sector.

An opportunity has arisen for a Complaint Handler to join a dedicated customer service team in the not for profit sector. The successful candidate will display strong communication skills, a keen eye for detail, and a passion for customer service.

An opportunity has arisen for a Temporary Complaints Officer to join a dedicated customer service team in the not for profit sector. The successful candidate will display strong communication skills, a keen eye for detail, and a passion for customer service.

We are searching for a dedicated and experienced Head of Customer Service to join a telecommunications company based in London. The successful candidate will possess excellent leadership skills, a passion for delivering exceptional customer service and the ability to drive the company's customer service strategy.

We are seeking a Temporary Customer Service Advisor who excels in providing high-quality service and possesses an understanding of the not-for-profit sector. This role involves communicating effectively with customers and providing support to the customer service department.

We are seeking a German-Speaking Customer Service Advisor to deliver outstanding client support within the Financial Services sector. In this role, you will serve as the primary point of contact for clients, maintaining a high standard of professionalism at all times. You will be responsible for managing the extensive German customer base, ensuring they receive exceptional service and support.

• Customer Experience Director
• Manchester Area (potential for hybrid)
• Lead both Contact Centre Operation & CX Journey Mapping
• Lead implementation of new systems and channel usage
• Generous salary on offer plus benefits package including bonus

The BD / Growth Director will play a pivotal role in driving business growth through innovative strategies and fostering key relationships for out sourced contact centre solutions for government contracts.

We are seeking a dedicated and innovative Customer Journey Manager to enhance our contact centre customer service experience. The successful candidate will optimise the customer journey, ensuring seamless interactions across all touch points from voice, chat through to online forums.