Customer Service

Warrington Permanent £25,000 - £27,000 per year View Job Description
We are seeking a an enthusiastic and dedicated Customer Service team member to join our team in Warrington. This associate will play a key role in ensuring a seamless and positive experience for customers by providing an expectational level of customer service. The ideal candidate will be responsible for handling customer queries, providing product information, and ensuring a high level of customer satisfaction.
  • Work within a Supportive Environment!
  • Commitment to Customer Satisfaction!

About Our Client

Our client is a leading player in the Industrial/Manufacturing sector with over 5000 employees in over 70 countries worldwide. With a strong commitment to innovation and quality, they have established a reputation for excellence in their field. The company is based in Warrington and has a diverse and inclusive workforce.

Job Description

  • Managing all customer relationships acting as a first point of contact for customers.
  • Providing product information and resolving any emerging problems that our customer accounts might face.
  • Liaise with other departments within the business to offer a well-rounded service to the customers.
  • Quotation management, producing accurate quotations based on customer requests.
  • Process customer orders timely and accurately.
  • Maintaining professionalism and ensuring customer needs are met.
  • A deep understanding of the company's products allows for more effective customer service.

The Successful Applicant

A successful Customer Service Team Member should have:

  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Strong ability to work within a team.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, priorities, and manage time effectively.

What's on Offer

  • An estimated yearly salary of £26,000 (experiance dependent).
  • A rewarding career in the Industrial / Manufacturing sector.
  • A supportive and inclusive work environment.
  • Opportunities for professional growth and development.
Contact
Hannah Martinez
Quote job ref
JN-012025-6638754
Phone number
+44 151 255 3776

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Warrington
Contract type
Permanent
Consultant name
Hannah Martinez
Consultant phone
+44 151 255 3776
Job reference
JN-012025-6638754