Customer Service Manager

Barnsley Permanent £36,000 - £40,000 per year View Job Description
Customer Service ManagerManufacturing businessBarnsley based - on-site£36,000 - £40,000Monday to Friday - 0700 t0 1530
  • Customer Service Manager
  • Barnsley

About Our Client

Page Group are pleased to be partnering with an industry specialist manufacturer based in Barnsley who are now looking for a new Customer Service Manager. This role will be pivotal to supporting business objectives, and will be the face of the business to B2B customers across Europe & Asia

Job Description

  • Manage b2b customer interactions via phone and email
  • Provide customers with support around all enquires and information on their orders
  • Process customer orders accurately and within agreed SLA's
  • Manage customer complaints and issues in a proactive manor
  • Keep customers updated on the progress or potential changes with their orders
  • Work closely with logistics and 3rd parties to arrange deliver of customer orders
  • Ensure all customer information and data is record accurately
  • Support sales function with pricing, customer support or and administrative requirements

The Successful Applicant

  • Experience in a similar Customer Service or Account management type role
  • Experience in a manufacturing, supply chain, export or industrial environment
  • Customer focused approach
  • Excellent attention to detail
  • Team player

What's on Offer

This is a fantastic opportunity to join a specialist manufacturing business as their new Customer Service Manager.

Based in Barnsley, the role will be working Monday to Friday on site, 7AM to 3-30PM

Salary on offer of £36,000 - £40,000 depending on experience

This role has great opportunities to grow and progress within the business, and ability to gain exposure to new areas if wanted

Contact
Zach Johnson
Quote job ref
JN-012025-6640161
Phone number
+44 113 243 7708

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Barnsley
Contract type
Permanent
Consultant name
Zach Johnson
Consultant phone
+44 113 243 7708
Job reference
JN-012025-6640161