Customer Service Driver (HGV) - Assessor / Trainer

Darlington Permanent £19 - £21 per hour View Job Description
Join Martin Brower as a Customer Service Driver - Assessor or TrainerAre you an experienced Class 1 Customer Service Driver who is ready to become an assessor or trainer?
  • Excellent opportunity to join a business with huge growth plans
  • Are you looking for an exciting opportunity with a career path?

About Our Client

Page Outsourcing are working on behalf of Martin Brower, a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands for over 90 years.

Martin Brower fosters a people-first culture, ensuring every individual feels valued and supported. Creating an inclusive and supportive environment where every voice is heard, respected and appreciated.

Job Description

Join Martin Brower as a Customer Service Driver - Assessor or Trainer

Are you an experienced Class 1 Customer Service Driver who is ready to become an assessor or trainer?

First off, we will train you up to be an assessor and/or trainer, and during your first few months you will be mostly training or assessing our new colleagues as we ramp up to full capacity. When not training or assessing you will be undertaking the usual duties of a Customer Service Driver helping us develop our transport operations and be part of our network expansion from day 1.

As a key part of our team, you'll be responsible for delivering a mix of ambient, chilled, and frozen products-up to 4 drops per shift-ensuring each delivery is completed efficiently and accurately, in line with Martin Brower UK's procedures.



Your day-to-day as a driver will include:

  • Completing thorough pre-departure vehicle checks and reporting any defects to the Transport Office.
  • Verifying all goods are correct and securely loaded before departure.
  • Following a set delivery schedule, logging arrival/departure times on a journey sheet or PDA.
  • Carrying out essential delivery procedures: product checking, placement, and temperature probing-including unmanned deliveries.
  • Keeping communication clear: Report any issues like delays, breakdowns, or delivery concerns promptly to the Transport Office.



End-of-journey duties:

  • Clean and refuel your vehicle.
  • Park as instructed and complete a debrief with the Transport Office.



Join us and be part of a professional, efficient team that takes pride in delivering more than just products-we deliver trust

The Successful Applicant

What We're Looking For - The Driver Who Goes the Extra Mile

We're not just hiring a driver - we're looking for a true logistics professional. If you're passionate about precision, cool under pressure (literally - you'll be handling refrigerated deliveries!), and thrive in a fast-moving environment, this could be your next great move.

The ideal candidate will bring:

  • Strong foundation in English & Maths (Level 2 or equivalent) - essential for accurate paperwork and communication on the go.
  • Up-to-date Driver CPC - you're fully certified and road-ready.
  • Solid computer literacy - from route planning to logging deliveries on digital devices, you're confident with tech.
  • Hands-on knowledge of vehicles & refrigeration systems - you know your kit and how to keep it running smoothly.
  • Clear understanding of EC Drivers' Hours & Working Time Directive - because compliance and safety are non-negotiable.
  • Customer Service Oriented: Acts promptly to meet customer needs and ensures a positive service experience - This is more than just a driving job - it's a chance to join a high-performance logistics team where every delivery matters.



What's on Offer

Salary: £19-£21 per hour plus weekend / bank holiday allowances
Trainer Allowance: £37.71 per week when actively training (min 4 hours training)
Assessor Allowance: £31.26 per week when actively assessing (minimum 1 assessment)
Full-time: Permanent - 4 on 4 off days

Alongside a competitive salary, enhanced pension and life assurance, you'll enjoy an inclusive workplace that truly values its employees, plus a range of benefits that includes:

  • Free meals on-site every working day
  • Private Healthcare (after 12 months)
  • Exclusive employee discounts - save on big brands
  • Enhanced pension
  • Cycle to work scheme (after 12 months)
  • Plus, flu jabs, dental advice, employee assistance programme, referral scheme to name but a few!



Martin Brower welcome applications from people of all backgrounds, experiences, and abilities. They don't expect everyone to have 100% of the skills, knowledge, and experience but if you think you can match at least 70% of the requirements and are able to demonstrate the company values, then please do get in touch.

Contact
Becki Johnson
Quote job ref
JN-082025-6809074
Phone number
+44 113 243 7748

Job summary

Job function
Logistics
Subsector
Customer Service
Sector
Transport & Distribution
Location
Darlington
Contract type
Permanent
Consultant name
Becki Johnson
Consultant phone
+44 113 243 7748
Job reference
JN-082025-6809074