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Customer Service Advisor

Burgess Hill Temporary £25,000 - £26,000 per year View Job Description
The Customer Service Advisor will be responsible for providing excellent support to customers, ensuring queries and orders are managed effectively. This role is based in Burgess Hill and requires a proactive individual with strong organisational skills.
  • 10 month Fixed Term Contract
  • Immediately Available or short notice period

About Our Client

This is a small-sized organisation, known for its commitment to providing high-quality products and services. The company fosters a collaborative work environment and values precision and reliability in its operations.

Job Description

  • Respond to customer enquiries via phone and email in a timely and professional manner.
  • Process customer orders accurately, ensuring all details are verified.
  • Liaise with internal departments to ensure smooth order fulfilment and issue resolution.
  • Maintain accurate records of customer interactions and transactions.
  • Provide product information and updates to customers as required.
  • Assist with administrative tasks to support the secretarial and business support teams.
  • Identify and escalate any potential issues to the appropriate team for resolution.
  • Contribute to continuous improvement initiatives to enhance the customer experience.

The Successful Applicant

A successful Customer Service Advisor should have:

  • Previous experience in a customer service or administrative role
  • Strong communication and interpersonal skills, with a customer-focused approach.
  • Excellent attention to detail and the ability to manage multiple tasks effectively.
  • Proficiency in using Microsoft Office Suite and other relevant software.
  • A proactive attitude and a willingness to learn and adapt to new challenges.

What's on Offer

  • A salary of approximately £25,000 to £26,000, depending on experience.
  • A fixed-term contract with the potential for future opportunities.
  • Work within a respected organisation.
  • Hybrid working available
  • A supportive team environment based in Burgess Hill.
  • Opportunities to develop your skills in a professional setting.



If you are passionate about delivering exceptional customer service and are excited to work in Burgess Hill, we encourage you to apply for this Customer Service Advisor position today

Contact
Ciaran McAdam
Quote job ref
JN-082025-6811038
Phone number
+44 1273 201217

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Burgess Hill
Contract type
Temporary
Consultant name
Ciaran McAdam
Consultant phone
+44 1273 201217
Job reference
JN-082025-6811038