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Customer Service Advisor

Romsey Permanent £28,000 - £32,000 per year View Job Description
The Customer Service Advisor will be responsible for delivering exceptional customer support by managing queries, resolving concerns, and ensuring a smooth customer experience. This role requires strong problem-solving abilities and a customer-first approach.
  • Opportunity to join the company thriving on growth.
  • Fast growing Business

About Our Client

Our client is a reputable and customer-oriented company dedicated to providing outstanding products and services in Romsey. With a strong industry presence and a commitment to excellence, they have built a loyal customer base and a positive working environment. They value teamwork, innovation, and continuous improvement.

Job Description

The key responsibilities for the Customer Service Advisor role are:

  • Respond to customer inquiries via phone, email, and live chat.
  • Provide accurate information regarding products and services.
  • Resolve customer issues in a timely and professional manner.
  • Process orders, returns, and account updates.
  • Work closely with internal teams to ensure customer satisfaction.
  • Maintain up-to-date customer records and documentation.
  • Identify opportunities for service improvements and efficiency's.

The Successful Applicant

The successful candidate for the Customer Service Advisor role is someone with the following:

  • Previous experience in a customer service role.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and professional under pressure.
  • Excellent problem-solving and multitasking abilities.
  • Proficiency in Microsoft Office and CRM systems.
  • A proactive and positive attitude towards customer service.

What's on Offer

The candidate for the Customer Service Advisor role will receive the following:

  • Competitive salary and benefits package.
  • Opportunities for career development and training.
  • Supportive and friendly team environment.
  • Modern office facilities with free parking.
  • Company events and incentives.



This is an excellent opportunity for a motivated individual to join a growing company and make a real impact in customer service.

Contact
Ryan Batley
Quote job ref
JN-022025-6672818
Phone number
+44 238 068 2204

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Romsey
Contract type
Permanent
Consultant name
Ryan Batley
Consultant phone
+44 238 068 2204
Job reference
JN-022025-6672818