Customer Service Administrator

Worthing Temporary £13 - £14 per hour View Job Description
The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. This temporary position, based in Worthing, requires a detail-oriented individual with strong organisational skills and a commitment to excellent service.
  • Immediately Available
  • Strong customer service skills

About Our Client

This opportunity is with a small-sized organisation within the manufacturing and produciton sector. The company is known for its focus on delivering high-quality services and maintaining strong relationships with its clients and partners.

Job Description

As a Customer Service Administrator your responsibilities will include:

  • Respond promptly to customer enquiries via email and phone, ensuring a professional and helpful approach.
  • Maintain and update customer records accurately within the company's database system.
  • Coordinate and schedule appointments with clients and stakeholders as required.
  • Provide administrative support to the wider customer service team, including document preparation and filing.
  • Handle incoming communication, directing queries to the appropriate department or individual.
  • Assist with resolving customer issues, escalating more complex cases to senior team members.
  • Support the delivery of exceptional service standards across all customer interactions.

The Successful Applicant

A successful Customer Service Administrator should have:

  • Proven experience in an administrative or customer service role
  • Strong communication skills, both written and verbal, with a professional telephone manner.
  • Excellent organisational abilities and attention to detail.

What's on Offer

  • An hourly rate of approximately £13 - £14.50 per hour
  • Opportunity to work a couple of days from home, once trained!
  • A temporary position offering flexibility and the opportunity to gain experience in the sector.
  • Opportunities to develop skills in customer service and administration
Contact
Lily Wright
Quote job ref
JN-072025-6795079
Phone number
+44 127 320 1210

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Worthing
Contract type
Temporary
Consultant name
Lily Wright
Consultant phone
+44 127 320 1210
Job reference
JN-072025-6795079