Save Job Back to Search Job Description Summary Similar JobsExcellent telephone mannerPrevious Customer Service ExperienceAbout Our ClientThis organisation is a leading provider in the Financial Services industry, employing over 5000 professionals worldwide. With a strong focus on customer satisfaction, they maintain their status as a trusted partner to their clients.Job DescriptionManage inbound customer inquiries and complaints, ensuring all issues are resolved effectivelyDocument customer interactions and transactions, recording details of inquiries, complaints, and commentsProvide customers with product and service information, explaining financial terms in a clear and understandable mannerWork closely with team members and other departments to improve customer service and business performancePerform administrative tasks related to customer accountsEnsure compliance with company policies and regulationsParticipate in regular team meetings and training sessionsThe Successful ApplicantA successful Customer Service Administrator should have:A strong background in customer service rolesExcellent communication and interpersonal skillsKnowledge of financial services and productsAbility to handle high call volumes and manage customer expectationsStrong organisational skills and attention to detailProficiency in using customer service software and databasesWhat's on OfferA competitive salary package around £23,000 per yearExcellent benefitsOpportunities for professional development and career progressionA supportive and collaborative team environmentLocated in Bromley, with excellent transport linksContactAmy FenlonQuote job refJN-012025-6629187Phone number+44 1622 604 513Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorFinancial ServicesLocationBromleyContract typePermanentConsultant nameAmy FenlonConsultant phone+44 1622 604 513Job referenceJN-012025-6629187
