Save Job Back to Search Job Description Summary Similar JobsLarge number of roles available.Immediate start.About Our ClientOur client is a large organisation in the Financial Services sector. Renowned for their commitment to delivering excellent customer service, they have a strong reputation for their professional development programmes and their emphasis on employee well being.Job DescriptionEngage with customers to discuss their accounts and arrange suitable repayment plansMaintain accurate records of customer interactions and transactionsAdhere to company policies and procedures, as well as legal regulationsCooperate with the team to achieve targets and improve customer serviceIdentify opportunities to support customers in financial difficultyDeliver high-quality customer service in a professional and empathetic mannerThe Successful ApplicantA successful Telephone Collector should have:Knowledge of financial services industryPrevious experience in a collections role.Strong communication skills, both verbal and writtenExperience in managing accounts and customer relationshipsAbility to work in a fast-paced environmentExcellent problem-solving skills with a customer-centric approachWhat's on OfferCompetitive salary and benefits package.Comprehensive training and career development opportunitiesA professional and supportive team environmentCompetitive holiday leaveContactDanielle HughesQuote job refJN-032025-6700268Phone number+44 151 255 3756Job summaryJob functionBusiness SupportSubsectorCall centreSectorFinancial ServicesLocationSheffieldContract typePermanentConsultant nameDanielle HughesConsultant phone+44 151 255 3756Job referenceJN-032025-6700268
