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PageGroup changes lives for people through creating opportunity to reach potential.
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As a Temporary Customer Service Advisor you will be handling inbound calls from a customer patch of up to 200 customers, providing support and guidance to their queries.
We are seeking a Multilingual Travel Support Operative to manage client needs and ensure service continuation. The role involves sales liaison, support and coordination with holidaymakers, business accounts, rental agents, and airlines to streamline travel packages. The following will play a pivot across domestic & international sales functions whilst also striving to provide the utmost service.
The role of a Customer Services Team Leader in the financial services sector requires exemplary interpersonal skills, a customer-centric approach, and a proven track record in team leadership. Located in Cardiff, the successful candidate will manage a team within a bustling customer service department, ensuring the delivery of high-quality financial services.
Reporting directly into the Managing Director, you will drive performance, develop a strong culture, and build an operation that can support continued business growth. You will have five management-level direct reports and be responsible for shaping the future of the contact centre, ensuring it delivers both commercially and operationally.
The Senior Product Owner is a product function expert who works closely with customers to ensure needs are prioritised. With a strong focus on maximising the value delivered, the Senior Product Owner applies their deep understanding of market and customer needs, to prioritise requirements and ensure the Product Backlog aligns. This role suits someone who enjoys collaborating with customers,and is experienced working with Engineering squads.
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