Back to search

Temporary Customer Service Advisor

Sale Temporary £13 - £14 per hour View Job Description
An exciting opportunity for a Temporary Customer Service Advisor has arisen in a leading financial services company based in Sale. The successful candidate will play a key role in providing exceptional customer service, handling queries, and resolving issues promptly in regards to mortagages.
  • Temp to perm opportunity
  • An opportunity to work for a leading and established business

About Our Client

Our client is a respected player in the financial services industry with a reputation for excellence. It is a large organisation with a national presence, committed to providing top-tier customer service and fostering a supportive work environment.

Job Description

As a Temporary Customer Service Advisor you will:

  • Managing incoming calls and customer service inquiries
  • Identifying and assessing customers' needs to achieve satisfaction
  • Building sustainable relationships and trust with customer accounts through open and interactive communication
  • Resolving customer complaints via phone, email, or social media
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Guiding customers through financial processes and procedures
  • Working closely with other departments to ensure a seamless customer experience
  • Continuously improving service procedures, policies and standards

The Successful Applicant

A successful Temporary Customer Service Advisor should have:

  • A customer-oriented approach with a passion for assisting others
  • Experience within financial services would be advantageous
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • A knack for multi-tasking, prioritising, and managing time effectively
  • An understanding of the financial services industry
  • Excellent communication and presentation skills
  • A positive attitude with a problem-solving mindset

What's on Offer

  • A competitive hourly rate of around £14.43ph and weekly pay
  • The chance to gain valuable experience in the financial services industry
  • An inclusive and supportive team environment
  • A central location in Sale with excellent transportation links
Contact
Lee Mcerlean
Quote job ref
JN-052025-6753097
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Financial Services
Location
Sale
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-052025-6753097