Temporary Customer Service Advisor

Cheadle Temporary £13 - £14 per hour View Job Description
We are seeking a Temporary Customer Service Advisor, who can provide exceptional customer service and handle day-to-day operational tasks within the transport and distribution sector. The ideal candidate should be well-versed in building and maintaining customer relationships, and be able to thrive in a fast-paced environment.
  • Immediate start
  • Temp to perm opportunity

About Our Client

Our client is a large organisation within the transport and distribution industry, boasting a nationwide presence. Committed to providing superior services, they are known for their operational excellence and customer-centric approach. Their team is made up of dedicated professionals who strive to maintain the company's standing as a leading provider in the industry.

Job Description

  • Act as the first point of contact for all customer queries
  • Provide high-quality customer service, addressing and resolving customer complaints
  • Process orders and manage delivery schedules
  • Work closely with the operations team to ensure smooth deliveries
  • Maintain accurate records of customer interactions
  • Identify and escalate issues as necessary
  • Contribute to team efforts by accomplishing related tasks as needed

The Successful Applicant

A successful Temporary Customer Service Advisor should have:

  • A strong understanding of customer service principles and practices
  • Excellent communication skills, both written and verbal
  • Ability to handle complaints and difficult situations in a professional manner
  • Proficiency in using computer systems for data entry and reporting
  • A proactive attitude and a passion for delivering exceptional service

What's on Offer

In return, our client can offer:

  • Immediate start
  • Weekly pay
  • Temp to perm opportunity
  • Close to main public transport links & free parking
Contact
Lee Mcerlean
Quote job ref
JN-022025-6676302
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Transport & Distribution
Location
Cheadle
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-022025-6676302