Save Job Back to Search Job Description Summary Similar JobsImmediate startTemp to perm opportunityAbout Our ClientOur client is a large organisation within the transport and distribution industry, boasting a nationwide presence. Committed to providing superior services, they are known for their operational excellence and customer-centric approach. Their team is made up of dedicated professionals who strive to maintain the company's standing as a leading provider in the industry.Job DescriptionAct as the first point of contact for all customer queriesProvide high-quality customer service, addressing and resolving customer complaintsProcess orders and manage delivery schedulesWork closely with the operations team to ensure smooth deliveriesMaintain accurate records of customer interactionsIdentify and escalate issues as necessaryContribute to team efforts by accomplishing related tasks as neededThe Successful ApplicantA successful Temporary Customer Service Advisor should have:A strong understanding of customer service principles and practicesExcellent communication skills, both written and verbalAbility to handle complaints and difficult situations in a professional mannerProficiency in using computer systems for data entry and reportingA proactive attitude and a passion for delivering exceptional serviceWhat's on OfferIn return, our client can offer:Immediate startWeekly payTemp to perm opportunityClose to main public transport links & free parkingContactLee McerleanQuote job refJN-022025-6676302Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorTransport & DistributionLocationCheadleContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-022025-6676302