Save Job Back to Search Job Description Summary Similar JobsImmediately AvailableExcellent communication skillsAbout Our ClientOur client is a prominent player in the insurance industry. With a customer-centric approach, the company is renowned for its high-quality service and its commitment to employee growth and development.Job DescriptionAs a Customer Service Administrator your responsibilities will include:Provide exceptional customer service via phone, email, and live chat.Manage and resolve customer complaints professionally.Process insurance applications and renewals accurately.Handle administrative tasks such as data entry and record management.Coordinate with other departments for query resolution.Assist in the implementation of customer service policies and procedures.Identify opportunities for service improvement.Participate in team meetings and training sessions.The Successful ApplicantA successful Customer Service Administrator should have:Proficiency in MS Office and CRM software.Excellent communication and interpersonal skills.Strong problem-solving abilities.A customer-focused approach and the ability to handle pressure.What's on OfferA competitive salary ranging from £13.50 - £14.50 per hourA supportive work environment that promotes professional growth.Comprehensive training and development opportunities.Opportunity to work with a diverse and dynamic team in the insurance industry.Long term maternity coverContactLily WrightQuote job refJN-122024-6618396Phone number+44 127 320 1210Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationBurgess HillContract typeTemporaryConsultant nameLily WrightConsultant phone+44 127 320 1210Job referenceJN-122024-6618396
