Save Job Back to Search Job Description Summary Similar Jobs3 month temp to perm opportunityA great opportunity to work for a growing SME businessAbout Our ClientOur client is a fast & rapidly growing business within the energy sector and they are looking for a Temporary Customer Service Advisor to join their Salford team. This company is known for its commitment to excellence and delivering a high level of service to its customersJob DescriptionAs a Temporary Customer Service Advisor you will:Responding to customer queries via inbound callsMaking outbound calls to customersEnsuring customer satisfaction by providing timely and accurate informationIdentifying and escalating complex issues to the appropriate teamsAssisting in the implementation of customer service policies and proceduresWorking closely with other team members to meet and exceed performance goalsMaintaining up-to-date knowledge of the company's products and servicesParticipating in regular training and development programmesThe Successful ApplicantA successful Temporary Customer Service Advisor should have:A passion for providing exceptional customer service1 year or more experience within a customer call centre backgroundExcellent communication skills, both written and verbalStrong problem-solving abilitiesProficiency in using computer systems and softwareThe ability to work well in a team and independentlyA good understanding of the Energy industryWhat's on OfferIn return, our client can offer:Weekly pay & immediate start3 month temp to perm roleA supportive and collaborative work environmentOpportunities for professional development and growthEasy office location which is close to main public transport linksContactLee McerleanQuote job refJN-012025-6645658Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorContact CentreSectorEnergy & Natural ResourcesLocationSalfordContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-012025-6645658
