Save Job Back to Search Job Description Summary Similar Jobs3 month temp to perm positionWeekly payAbout Our ClientOur client is a well-established businesss and professional services business within the world of IT and they are looking for a Temporary Customer Service Advisor to join their Whitefield team on a 3 month basis with the possibility of going perm.Job DescriptionAs a Temporary Customer Service Advisor you will:Provide prompt, professional, and friendly service to customers via phone, email, and live chat, addressing inquiries and resolving issues.Accurately process customer orders, returns, and exchanges, ensuring all transactions are handled in a timely manner.Accurately process collection requests for customers in an efficient manner to ensure dates are metInvestigate and resolve customer complaints, escalating issues to the Customer Services Manager when necessary.Maintain accurate records of customer interactions and transactions in our CRM system.The Successful ApplicantTo be successful in this role:Have experience within customer service or call centre (1 year or more)Strong written and verbal communication skillsA passion for customer service and a desire to resolve queries through to completionDemonstrable experience of working and delivering daily, weekly and monthly targetsExcellent problem-solving skills, with great attention to detailGreat working knowledge of Microsoft Office, especially Outlook and Word with the ability to use multiple different systems at one timeWhat's on OfferIn return, our client can offer:3 month temp to perm roleOn-site-parkingWeekly payCareer prospectsMon - Fri working patternsContactLee McerleanQuote job refJN-012025-6643233Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorCall centreSectorBusiness ServicesLocationWhitefieldContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-012025-6643233
