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Temporary Customer Service Administrator

Leyland Temporary £12 - £13 per hour View Job Description
An exceptional opportunity has arisen for a dedicated Temporary Customer Service Administrator to deliver top-notch service within a notable not for profit organisation. The role requires a hands-on individual with a keen eye for detail, ready to engage in a variety of customer service tasks.
  • 3 month temporary role with the possibility of going perm
  • Weekly pay & immediate start date

About Our Client

Our client is a well-established not for profit organisation, recognised for their impactful work across various communities. As a medium-sized entity, they place great emphasis on delivering exceptional services to their customers, fostering a culture of inclusivity and collaboration.

They are looking for an experienced Customer Service Administrator to join them full-time in their Leyland office (fully office based).

Job Description

As a Temporary Customer Service Administrator you will:

  • Manage customer enquiries via telephone and email
  • Deliver excellent customer service, resolving issues promptly
  • Raise customer works on CRM system
  • Support and help and resolve incoming enquiries from contractors
  • Provide appropriate advice to customers with enquiries
  • Raise purchase orders for customers and ensure invoices are processed onto customer accounts for the finance team to manage
  • Ad-hoc duties as and when required

The Successful Applicant

To be successful in this role:

  • Previous experience in a customer service or administrative role
  • Experience managing enquiries and resolving issues
  • Attention to detail, especially in verifying and processing documentation
  • Good problem-solving skills to resolve queries or issues effectively
  • Excellent organisational skills, including the ability to manage multiple tasks and deadlines effectively
  • A proactive, professional, and customer-focused approach when interacting with internal and external
    customers
  • Proficient in CRM systems and Microsoft packages

What's on Offer

In return, our client can offer:

  • Possibility of perm opportunity
  • Weekly pay & immediate start
  • An opportunity to working for a large & well-established not-for-profit business
  • Mon - Fri working patterns
Contact
Lee Mcerlean
Quote job ref
JN-052025-6753410
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Not For Profit
Location
Leyland
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-052025-6753410