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# Temp Customer Service Adviser

Basingstoke Temporary £12 - £15 per hour View Job Description
Customer Service Adviser, Basingstoke: This temporary position as a Customer Service Adviser in the retail industry offers an opportunity to assist customers with their inquiries and ensure a seamless experience. Based in Basingstoke, this role is ideal for someone who thrives in a fast-paced environment and enjoys customer interaction.
  • Work with a heritage brand known for excellence in fine dining & retail
  • Gain valuable experience in luxury customer service and seasonal campaigns

About Our Client

Customer Service Adviser, Basingstoke: The employer is a respected, small-sized organisation within the retail industry, known for its commitment to quality and excellent customer service. With a focus on delivering exceptional experiences, the company values individuals who can contribute to their service-oriented ethos.

Job Description

Customer Service Adviser, Basingstoke:

  • Respond promptly and professionally to customer inquiries via phone, email, and in person.
  • Processing orders and liaising with a warehouse and 3PL
  • Resolve customer issues efficiently, ensuring satisfaction with the outcome.
  • Provide detailed information about products and services to assist customers in their decision-making process.
  • Process customer transactions and returns accurately and in a timely manner.
  • Maintain accurate records of customer interactions and transactions using internal systems.
  • Collaborate with team members to ensure a consistent and high-quality customer service experience.
  • Assist with administrative tasks related to the customer service department as required.

The Successful Applicant

A successful Temp Customer Service Adviser should have:

  • Previous experience in a customer-facing role, preferably within the retail industry.
  • Strong communication skills, both written and verbal, to interact effectively with customers.
  • A positive attitude and a problem-solving approach to handle queries and complaints.
  • Attention to detail and the ability to manage multiple tasks simultaneously.
  • Proficiency in using computer systems and basic office software.

What's on Offer

  • An hourly rate of approximately £12.50 - £15 phr based on experience and skills.
  • A temporary role offering flexibility and valuable experience in the retail industry.
  • Opportunities to work within a supportive and customer-focused environment in Basingstoke.



If you are passionate about delivering excellent customer service and are available for a temporary assignment in Basingstoke, we encourage you to apply today

Contact
Mark Norrish
Quote job ref
JN-082025-6823950
Phone number
+44 118 955 9046

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
FMCG (Fast Moving Consumer Goods)
Location
Basingstoke
Contract type
Temporary
Consultant name
Mark Norrish
Consultant phone
+44 118 955 9046
Job reference
JN-082025-6823950