Service Support Assistant

Sheffield Temporary £12 - £13 per hour View Job Description
The Service Support Assistant will be a vital part of the Customer Service department in a not-for-profit organisation, ensuring the smooth operation of services and providing high-quality customer support. This role is based in Sheffield and offers valuable experience in the not-for-profit sector.
  • 12 week assignment with possibility of extension.
  • Great rates of pay !

About Our Client

The company is a large organisation operating in the not-for-profit sector. It has a significant presence across the UK, providing services and support to a wide range of individuals. The company places a strong emphasis on community, compassion, and making a real difference in people's lives.

Job Description

  • Assist in the provision of efficient and effective customer service
  • Handle customer enquiries and resolve any issues promptly
  • Support in the administration of services
  • Maintain accurate records and data
  • Work collaboratively with team members to deliver high-quality service
  • Contribute to the continuous improvement of service processes
  • Adhere to company policies and procedures
  • Participate in team meetings and training sessions

The Successful Applicant

A successful Service Support Assistant should have:

  • A customer-oriented approach with excellent communication skills
  • Strong organisational and multitasking abilities
  • Proficiency in MS Office and database management
  • A keen eye for detail and accuracy
  • Ability to work effectively as part of a team
  • A positive attitude and a passion for making a difference

What's on Offer

  • Competitive salary ranging from £12.54 to £13.64 per hour
  • Opportunity to work in a large, reputable not-for-profit organisation
  • A supportive and team-oriented company culture
  • Valuable experience in customer service and the not-for-profit sector
  • Location in Sheffield



We encourage all interested candidates who meet the above criteria to apply for this exciting opportunity.

Contact
Danielle Hughes
Quote job ref
JN-022025-6669025
Phone number
+44 151 255 3756

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Not For Profit
Location
Sheffield
Contract type
Temporary
Consultant name
Danielle Hughes
Consultant phone
+44 151 255 3756
Job reference
JN-022025-6669025