Save Job Back to Search Job Description Summary Similar JobsExciting Opportunity!Impact DrivenAbout Our ClientWe're working in partnership with a leading UK resort operator to recruit an experienced Senior Manager to oversee the planning, delivery, and performance of their Bars & Retail department. This is a high-impact leadership role within the Resort Management Team, ideal for a commercially minded professional with a passion for delivering exceptional guest experiences.Job DescriptionOversee daily operations of bars and shops across the resortLead and develop a team of 125 employeesManage budgets: payroll, stock, inventory, and P&LDrive sales, reduce waste, and control variable costsEnsure compliance with Health & Safety and audit standardsImprove guest experience using feedback and data (NPS focus)Manage central rostering and align staffing with guest demandOwn the full employee lifecycle: hiring, training, performance, retentionCollaborate with resort and central support teamsThe Successful ApplicantProven experience in hospitality and retail leadershipStrong commercial and financial acumenPassionate about guest experience and team developmentSkilled in managing KPIs, costs, and operational risksExcellent communicator and cross-functional collaboratorProactive, improvement-focused, and results-drivenWhat's on OfferThis is an exciting opportunity for an ambitious leader ready to shape the future of bar and retail operations within a fast-paced, guest-centric environment.ContactHarley HopkinsQuote job refJN-072025-6790071Phone number+44 172 773 0119Job summaryJob functionHospitality & LeisureSubsectorOperations & Field ManagementSectorRetailLocationSkegnessContract typePermanentConsultant nameHarley HopkinsConsultant phone+44 172 773 0119Job referenceJN-072025-6790071
