Senior Account Lead

London Permanent £30,000 - £34,000 per year View Job Description
A Senior Account Lead is required to provide top-tier support and guidance in the property sector for the rent and income teams handling rent arrears and customer service teams.
  • Join a workplace award winning housing association in London
  • Work from home 3 days and 2 days in the office

About Our Client

This is a large-scale organisation within the property industry that values innovation and commitment to excellence. They are known for their robust development strategies and their strong emphasis on employee growth and satisfaction.

Job Description

  • Monitor and manage rent payments for all properties.
  • Ensure that payments are made in a timely manner and follow up with tenants on arrears.
  • Maintain accurate records of all rent transactions and communications with tenants.
  • Handle rent-related queries from tenants, providing excellent customer service.
  • Work closely with the Property Management team to resolve tenant disputes or issues.
  • Produce regular reports on rent collection, arrears, and financial performance.
  • Liaise with external partners or agencies for debt recovery when necessary.
  • Ensure compliance with housing regulations and company policies.

The Successful Applicant

A successful Senior Account Lead should have:

  • Proven experience in a rent collection or property management role is preferred.
  • Strong organisational skills with a keen eye for detail.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritise effectively.
  • Knowledge of rent collection procedures and relevant housing regulations.
  • Proficiency in Microsoft Office and property management software.
  • A proactive and solution-focused approach to problem-solving.

What's on Offer

  • An estimated salary range of £31,900 - £34,900
  • Flexible working arrangement with up to three days work from home
  • A supportive and collaborative company culture
  • Opportunities for personal and professional growth
  • Competitive holiday package



We encourage all suitable candidates to apply for this exciting Senior Account Lead role in the property sector, which offers excellent career progression and a rewarding work environment.

Contact
Sarah Wigley
Quote job ref
JN-022025-6674855
Phone number
+442072692256

Job summary

Job function
Not for Profit
Subsector
Support Functions
Sector
Not For Profit
Location
London
Contract type
Permanent
Consultant name
Sarah Wigley
Consultant phone
+442072692256
Job reference
JN-022025-6674855