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Scheme Manager

Bury St. Edmunds Permanent £30,000 - £31,000 per year View Job Description
We are looking for a customer focused individual to oversee the running of this scheme. You will build up effective relationships with the Independent Living and wider team to provide excellent housing and support for the customers based there.
  • Fantastic, friendly Scheme, scope for you to make it your own!
  • Excellent teams, supportive environment

About Our Client

This role is part of Customer & Communities where you'll help to lead the way keeping our clients promise to more than 100,000 customers.

Job Description

  • Work with older and vulnerable groups to promote an independent lifestyle.
  • Take responsibility for housing provision, compliance, and safety checks.
  • Work with the customers to ensure wellbeing and engagement.
  • Build effective working relationships with wider team, contractors and across the business.
  • Deliver excellent customer service at all times.

The Successful Applicant



    • Housing experience and background in dealing with diverse customer groups


    • Understanding of compliance and working to company policy


    • Relationship building experience both internally and externally.


    • Good PC skills - MS Office. Strong communication skills
    • Ability to manage challenging situations and resolve issues



  • CIH level 3 or 4 in Housing Practice, equivalent qualification or the desire to undertake a professional qualification.

What's on Offer

Excellent working environment

Friendly Scheme with scope to make it your own - eg adding in of events and weekly socials for customers

Flexibility on hours

£31,000 PA

Contact
Megan Arblaster-Nicholls
Quote job ref
JN-012025-6647337
Phone number
+44 161 829 0360

Job summary

Job function
Property
Subsector
Property & Asset Management
Sector
Property
Location
Bury St. Edmunds
Contract type
Permanent
Consultant name
Megan Arblaster-Nicholls
Consultant phone
+44 161 829 0360
Job reference
JN-012025-6647337