Save Job Back to Search Job Description Summary Similar Jobs12 month Fixed Term ContractOffice Based PositionAbout Our ClientThis role is within a well-established, medium-sized retail company based in Hove. The organisation takes pride in its welcoming, supportive environment and commitment to employee satisfaction.Job DescriptionDevelop and implement customer service policies and proceduresDriving sales performance through implementing effective sales strategiesHandle complex customer complaints and issuesProvide training and support to team membersWork closely with other departments to ensure a consistent customer experienceAnalyse customer feedback and purchasing trendsDrive continuous improvement in the Sales departmentRepresent the company at industry events and conferencesThe Successful ApplicantA successful Sales and Operations Manager should have:A proven track record in a Sales and Operations Management role within the retail industryExceptional communication and interpersonal skillsStrong leadership and team management abilitiesAbility to handle stressful situations and remain patient and professionalExcellent problem-solving skills and a customer-focused approachA passion for delivering high-quality customer serviceWhat's on OfferA competitive salary in the range of £32,000-£35,000A supportive work environment in a well-established retail companyOpportunities for professional development and growthAn opportunity to make a real impact in the customer service departmentIf you are a dedicated professional looking for a rewarding role in Sales and Operations Manager in Hove, we encourage you to apply. This is a fantastic opportunity to join a respected retail company and really make a difference.ContactCiaran McAdamQuote job refJN-032025-6689069Phone number+44 1273 201217Job summaryJob functionSalesSubsectorFMCG & ConsumerSectorRetailLocationHoveContract typeTemporaryConsultant nameCiaran McAdamConsultant phone+44 1273 201217Job referenceJN-032025-6689069