Loyalty Marketing Manager

You will be responsible for:

• Developing and implementing loyalty marketing strategies to drive customer retention and enhance customer experience.
• Collaborating with internal and external stakeholders to optimise loyalty programmes.
• Analysing customer data and insights to inform and improve loyalty initiatives.
• Managing and monitoring the loyalty programme budget to ensure maximum ROI.
• Developing and maintain effective relationships with key partners and vendors.
• Coordinating with the marketing and agency team to integrate loyalty initiatives across channels.
• Keeping abreast of retail industry trends and competitor strategies to ensure the company remains competitive.