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Key Account Manager - Lab Diagnostics (GLASGOW)

Glasgow Permanent View Job Description
Take the lead in a high-profile diagnostics role, managing one of Europe's largest healthcare contracts and shaping strategic partnerships across Scotland and the North UK. This is a rare opportunity to join a global leader in laboratory innovation, offering cutting-edge solutions, career growth, and a competitive package in a relationship-driven environment.
  • Lead strategic partnerships in a high-profile diagnostics role
  • KAM for a global leader in laboratory solutions.

About Our Client

Our client is a world-renowned healthcare company specialising in diagnostics. Their Laboratory division delivers innovative instruments, tests, and integrated solutions to hospitals and laboratories, helping improve diagnostic efficiency, accuracy, and patient care. With a focus on automation, digital transformation, and end-to-end services, they support healthcare providers in delivering smarter, faster, and more value-driven diagnostics.

Job Description

This is a senior, field-based role covering Scotland and the North of the UK, with responsibility for managing the largest diagnostics contract in Europe as part of the account portfolio.

  • Act as the primary commercial contact for key accounts across diagnostics, including lab equipment, molecular, POC, and nutrition.
  • Build and maintain strategic relationships with stakeholders across NHS and private healthcare settings.
  • Manage contract renewals, expansions, and long-term partnerships, ensuring high levels of customer satisfaction and retention.
  • Provide first-line service support and technical troubleshooting, coordinating with internal teams and third-party suppliers.
  • Lead post-sales implementation projects, overseeing cross-functional teams and ensuring timely delivery of solutions.
  • Deliver customer training, business reviews, and value-added services to enhance product uptake and account performance.
  • Monitor market trends, competitor activity, and customer feedback to inform strategic planning and account development.



The Successful Applicant

Based in Glasgow, with a strong background in diagnostics or healthcare Key Account Management.Experience managing complex contracts and relationships in a technical or clinical environment is essential.

  • Proven experience in key account management, ideally within diagnostics or laboratory services.
  • Strong understanding of blood sample processing, lab workflows, and integrated diagnostic systems.
  • Excellent relationship-building and solution-selling skills.
  • Confident communicator with the ability to influence senior stakeholders.
  • Highly organised, proactive, and commercially astute.
  • Willingness to travel extensively across Scotland and the North UK (up to 75%).

What's on Offer

  • Competitive salary plus OTE bonus.
  • Company car, laptop, and phone provided.
  • Comprehensive training and onboarding programme.
  • Opportunities for career progression within a global healthcare organisation.
  • Flexible benefits package including pension, private healthcare, and life assurance.



Contact
Allan Waller
Quote job ref
JN-092025-6826916
Phone number
'+442072691733

Job summary

Job function
Sales
Subsector
Healthcare
Sector
Healthcare / Pharmaceutical
Location
Glasgow
Contract type
Permanent
Consultant name
Allan Waller
Consultant phone
'+442072691733
Job reference
JN-092025-6826916