Save Job Back to Search Job Description Summary Similar JobsImmediate start based in BristolA short term contract of 5 WeeksAbout Our ClientThis position is within a higher education organisation.Job DescriptionProvide first-line IT support to staff and stakeholders, ensuring timely resolution of technical issues.Troubleshoot hardware and software problems across various devices and systems.Assist with the installation, configuration, and maintenance of IT equipment.Respond to user inquiries via phone, email, or in person, maintaining a high level of customer service.Document and track reported issues and solutions using the organisation's ticketing system.Ensure compliance with data protection and IT security protocols.Support the Technology department in implementing new IT initiatives and upgrades.Provide basic training and guidance to users on IT systems and tools.The Successful ApplicantA successful IT Support professional should have:Practical knowledge of troubleshooting common hardware and software issues.Experience using IT ticketing systems to manage support requests effectively.An understanding of IT security and data protection principles.The ability to communicate technical concepts clearly to non-technical users.A proactive approach to problem-solving and attention to detail.What's on OfferHourly pay of approximately £12.21.An opportunity to work with a higher education organisation in Bristol.Exposure to a variety of IT systems and tools to enhance your skills.If you are passionate about technology and wish to contribute to a meaningful cause, apply for this IT Support role today.ContactCameron HadfieldQuote job refJN-082025-6820084Phone number+442072692110Job summaryJob functionTechnologySubsectorIT SupportSectorPublic SectorLocationBristolContract typeTemporaryConsultant nameCameron HadfieldConsultant phone+442072692110Job referenceJN-082025-6820084
