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Internal Sales Representative

St. Helens Permanent £35,000 - £40,000 per year View Job Description
The Internal Sales Representative role offers an excellent opportunity to support and enhance customer relationships within the industrial and manufacturing sector. Based in St. Helens, you will be responsible for driving sales and providing exceptional customer service in a fast-paced environment.
  • Brilliant Package & Benefit Package.
  • Supportive Team Culture with Ongoing Training.

About Our Client

The company operates within the industrial and manufacturing sector and is known for its commitment to quality and customer satisfaction. It provides a supportive and collaborative environment, fostering growth and innovation within the team.

Job Description

  • Process and manage customer orders accurately and efficiently.
  • Respond to customer inquiries and provide tailored product recommendations.
  • Maintain and develop strong customer relationships to enhance satisfaction and loyalty.
  • Coordinate with internal departments to ensure timely delivery of customer orders.
  • Identify and pursue opportunities for upselling and cross-selling products.
  • Update and maintain customer records in the CRM system.
  • Collaborate with production, logistics, and accounts teams to ensure smooth fulfilment.
  • Develop in-depth product knowledge through provided training to offer the best possible advice.

The Successful Applicant

A successful Internal Sales Representative should have:

Essential:

  • Confident user of Microsoft Outlook, Word, and Excel
  • Excellent written and verbal communication skills with a professional, friendly manner
  • Strong organisational skills and attention to detail
  • Positive "can-do" attitude with a willingness to learn



Desirable:

  • A second language - French is a strong advantage
  • Experience in sales, customer service, or order processing
  • Familiarity with CRM systems

What's on Offer

  • Competitive salary in the range of £35,000 to £40,000 per annum, depending on experience.
  • 28 Days holiday (including Bank Holidays).
  • Company pension scheme.
  • Permanent role with opportunities for career advancement.
  • Supportive work environment with ongoing development.
  • Access to ongoing training and development programmes.
Contact
Hannah Martinez
Quote job ref
JN-082025-6812705
Phone number
+44 151 255 3776

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
St. Helens
Contract type
Permanent
Consultant name
Hannah Martinez
Consultant phone
+44 151 255 3776
Job reference
JN-082025-6812705