Internal Sales Coordinator

Key responsibilities will consist of:

* Generate reports on sales performance, pipeline status, and key metrics for management review.
* Order processing & billing duties.
* Handle order entry, ensuring that customer orders are accurately recorded in the system.
* Coordinate with finance and billing teams to ensure invoices are generated and sent to clients on time.
* Track the status of orders and manage communications with clients regarding delivery time lines or issues.
* Ensure smooth integration between dealership systems and those of the manufacturer or distributor.
* Process all transactions with precision and clarity, ensuring records are up-to-date.
* Regularly update vehicle and customer records to ensure accuracy and completeness.
* Provide a professional and welcoming reception to all visitors, ensuring a positive first impression.
* Efficiently handle telephone enquiries, considering peak periods and ongoing meetings.
* Provide actionable insights to the sales leadership team for strategic decision-making.
* Assist in the development and documentation of standardised sales processes and workflows.
* Identify inefficiencies in the sales process and recommend improvements.
* Train team members on new tools, processes, or updates to the sales platform.
* Tool and Technology Management:
* Manage and support sales tools, such as CRM software, proposal tools, and analytics platforms.