HR Operations Manager

Key responsibilities include:

HR Administration:

• Manage and maintain accurate employee records (new hires, terminations, salary changes, promotions, etc.) in HRIS systems.
• Oversee and process employment contracts, offer letters, and other HR-related documentation.
• Ensure compliance with labour laws and company policies in all HR-related activities.
• Administer and monitor employee probation periods and contract renewals.

Payroll & Benefits Management:

• Support payroll processing by ensuring accurate and timely submission of payroll inputs, including leaves, bonuses, and deductions.
• Assist with benefits administration (medical, dental, retirement plans), including enrolments, changes, and employee queries.
• Collaborate with the finance department to ensure payroll accuracy and resolve any discrepancies.

Employee On boarding & Off boarding:

• Facilitate the on boarding process for new hires, including pre-employment checks, orientation, and training coordination.
• Handle the off boarding process, including exit interviews, clearance, final settlements, and termination paperwork.

HR Systems & Reporting:

• Maintain and update the HR Information System (HRIS) and other relevant platforms.
• Generate HR reports related to headcount, turnover, leaves, employee demographics, etc., and provide data analysis to support business decisions.

Employee Relations:

• Respond to employee inquiries regarding policies, procedures, payroll, and benefits in a timely manner.
• Support HR initiatives, such as performance reviews, engagement surveys, and learning and development programs.

Compliance & Legal:

• Ensure compliance with local labour laws and regulations, keeping HR policies up to date with legal changes.
• Manage and document employee leaves (maternity, sick leave, vacation) in line with company policy and legal requirements.
• Assist with investigations and resolutions of employee grievances and disciplinary actions.