Save Job Back to Search Job Description Summary Similar JobsMonday to Friday rolecompany with great reputation in the industryAbout Our ClientOur client is a significant player in the retail sector, employing over 3000 people across multiple locations. They are widely recognised for their commitment to innovation and their unwavering dedication to customer satisfaction.We are seeking a dedicated Hire Controller to join our logistics team. The successful candidate will be responsible for overseeing all aspects of equipment rentals, ensuring smooth and efficient customer service.Job DescriptionThe Hire Controller will be responsible for the following:Efficiently handling customer inquiries and orders for equipment rentalsEnsuring accurate and timely processing of rental contracts and agreementsCoordinating with logistics team to manage equipment availability and allocationResolving customer complaints and issues in a professional and timely mannerMaintaining accurate and up-to-date records of all rental transactionsLiaising with finance team to ensure correct invoicingRegularly reviewing processes and procedures to identify opportunities for improvementComplying with all company policies and relevant regulationsThe Successful ApplicantA successful 'Hire Controller' should have:A keen understanding of retail logisticsExceptional customer service skillsStrong organisational and administrative abilitiesProven experience in a similar roleAbility to work well in a team environmentProficiency in using modern office software and systemsWhat's on OfferThe Hire Controller will receive the followingA competitive salary in the range of £24,000 - £26,000 per annum dependent on experienceGenerous holiday entitlementA contributory pension schemeAn opportunity to join a thriving team in a well-established retail logistics companyA supportive and inclusive work environmentWe encourage all qualified candidates who are passionate about retail logistics and customer satisfaction to apply.ContactEloisa ErmitaQuote job refJN-112024-6580424Phone number+44 115 948 6405Job summaryJob functionLogisticsSubsectorCustomer ServiceSectorTransport & DistributionLocationLymingtonContract typePermanentConsultant nameEloisa ErmitaConsultant phone+44 115 948 6405Job referenceJN-112024-6580424
