Save Job Back to Search Job Description Summary Similar JobsHead of Inside Sales - EuropeWakefield/ HybridAbout Our ClientOur client is an industry leading manufacturer within the Health & Leisure industry. With strong presence across the USA, UK & Europe, this is a newly created role focused on managing Inside Sales teams in Europe, and driving Sales Conversions within the Direct to Consumer Division11Job DescriptionDirect management of 3 managers within Inside Sales - 1x UK, 1x France, 1x SpainOverall leadership and responsibility for Inside Sales Teams across Europe supporting D2C Customers covering UK, France, Germany & SpainCreate and in-still a culture of sales excellence through regular training, development and support to the teamImprove and Drive sales conversion and sales uptake across all D2C channels including email and web enquiriesManagement of the end to end sales cycle ensuring a world class service is provided to customers during all interactionsBuild and implement a commission structure that will incentivise and drive team performance, along with supporting business wide objectivesDevelop a voice of the customer programme to ensure customer feedback is acted upon and reduce customer issues and complaintsCreate a proactive function supporting D2C customer base via both inbound and outbound channelsDevelop and implement KPI dashboardCreate and deliver reports based on customer behaviour, Customer Service Levels, Sales Performance & Market TrendsThe Successful ApplicantExperience managing European / International Teams or marketsUnderstanding of Contact Centre channels and technologiesProven record of delivering results within a commercially focused environmentAbility to develop and implement a positive cultureStrong project management skillsPassion / Interest within Health & Fitness (desirable / non essential)What's on OfferThis is an exciting role that will join an expansive Global business within the Health & Leisure Industry.The Head of Inside Sales - Europe, will be based at the Wakefield site, with occasional travel required to France & SpainHybrid working is on offer - 3 days in office, 2 from homeRole offers a salary of up to £60,000 plus generous bonus / commissionsContactZach JohnsonQuote job refJN-042025-6713457Phone number+44 113 243 7708Job summaryJob functionSalesSubsectorFMCG & ConsumerSectorFMCG (Fast Moving Consumer Goods)LocationWakefieldContract typePermanentConsultant nameZach JohnsonConsultant phone+44 113 243 7708Job referenceJN-042025-6713457
