Customer Support Administrator

Stockport Permanent £25,000 - £26,000 per year View Job Description
A Property & Housing Customer Support Admin provides assistance to tenants and landlords by handling inquiries, processing applications, and resolving issues related to housing services. They maintain accurate records, coordinate with maintenance teams, and ensure compliance with housing regulations. The role requires strong communication, organisation, and problem-solving skills to support smooth daily operations in the property management environment.
  • Flexible working patterns with hybrid working
  • Permanent opportunity with full-time hours

About Our Client

The employer is a mid-sized organisation based in Stockport, specialising in the property sector. Their focus is on providing exceptional services and innovative solutions to their customers, setting them apart in their industry. Their team, shares a passion for excellence and commitment to providing the best service possible.

Job Description

Key responsibilities consist of:

  • Provide excellent customer service to both internal and external customers.
  • Handle customer enquiries in a timely and professional manner.
  • Manage and update customer data in the company's systems.
  • Assist in the coordination of property viewings and appointments.
  • Support the team with administrative tasks as needed.
  • Collaborate with other departments to ensure smooth operations.
  • Escalate complex issues to the appropriate team for resolution.

The Successful Applicant

The successful candidate will possess:

  • Outstanding customer service skills and a positive attitude.
  • Excellent organisational and administrative skills.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office and customer service software.
  • Ability to work well in a team and individually.

What's on Offer

  • Permanent opportunity within public & private housing sector
  • Hybrid working & flexibility with shifts
  • Internal progression & development opportunities
Contact
Callum Crawford
Quote job ref
JN-042025-6730907
Phone number
+44 151 255 3754

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Property
Location
Stockport
Contract type
Permanent
Consultant name
Callum Crawford
Consultant phone
+44 151 255 3754
Job reference
JN-042025-6730907