Customer Service

Hebden Bridge Permanent £24,000 - £25,000 per year View Job Description
An outstanding opportunity for a Customer Service professional to join a robust Transport & Distribution team. The role will involve managing customer inquiries, handling complaints, and ensuring a high level of customer satisfaction.
  • Immediate start.
  • Fantastic benefits and salary package.

About Our Client

The firm is a well-established, mid-sized organisation in the Transport & Distribution industry. With a reputation for excellence, the company provides a range of services across the UK from their base in Cheadle.

Job Description

  • Handle customer inquiries promptly and effectively
  • Resolve customer complaints and issues to their satisfaction
  • Process orders, forms, applications, and requests
  • Keep records of customer interactions, transactions, comments, and complaints
  • Communicate and coordinate with internal departments
  • Deliver a high level of customer service at all times
  • Feedback on product development based on customer needs
  • Continuously improve through feedback

The Successful Applicant

A successful Customer Service professional should have:

  • Proven experience in a customer service role
  • Excellent communication skills
  • The ability to stay calm under pressure
  • Problem-solving skills and the ability to think on their feet
  • A team player mentality
  • Proficiency in relevant computer applications
  • A strong focus on customer satisfaction and service

What's on Offer

  • A competitive salary range of £24,000 - £25,000 per annum
  • A stable, full-time position within a reputable company
  • Great transport links
  • The opportunity to be part of a dedicated customer service team
  • A supportive and friendly working environment
  • The chance to build a long-term career in the transport & distribution industry



Contact
Danielle Hughes
Quote job ref
JN-022025-6680209
Phone number
+44 151 255 3756

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Transport & Distribution
Location
Hebden Bridge
Contract type
Permanent
Consultant name
Danielle Hughes
Consultant phone
+44 151 255 3756
Job reference
JN-022025-6680209