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Customer Service - Outbound calls

Abingdon Permanent £26,000 - £26,000 per year View Job Description
This is an exciting opportunity for a Customer Service professional to manage outbound calls within a niche industry. The role is based in Oxfordshire and focuses on delivering excellent service to clients and stakeholders.
  • Quarterly commission scheme Hybrid working model
  • Flexi Friday Fantastic career progression

About Our Client

The hiring company is a small-sized organisation within an exciting and niche industry. They are committed to providing high-quality customer service and fostering a focused and supportive work environment.

Job Description

  • Make outbound calls to clients and stakeholders to provide updates or resolve queries.
  • Maintain accurate records of interactions in the company's CRM system.
  • Collaborate with internal teams to address customer needs effectively.
  • Provide clear and professional communication at all times.
  • Proactively identify opportunities to improve customer satisfaction.
  • Support the sales team with administrative tasks related to client accounts.
  • Ensure compliance with company policies and industry regulations.
  • Assist with reporting and data analysis as required by the department.

The Successful Applicant

A successful Customer Service - Outbound Calls professional should have:

  • Previous experience in a customer service, sales or outbound calling role.
  • Confident communicator on the phone
  • Strong organisational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Proficiency with CRM systems and Microsoft Office applications.
  • A proactive approach to problem-solving and customer engagement.

What's on Offer

A successful Customer Service - Outbound Calls professional will receive:

  • A competitive salary of £26,000 per annum.
  • Quarterly commission.
  • Permanent role with long-term career prospects.
  • Opportunities for skill development and training.
  • Hybrid working 3 days in the office 2 days from home.
  • A supportive and focused work environment in Oxfordshire.
  • Comprehensive benefits package.



If you are interested in joining a small-sized organisation as a Customer Service professional, apply today to take the next step in your career.

Contact
Alfie West
Quote job ref
JN-092025-6828634
Phone number
+44 186 520 8473

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Abingdon
Contract type
Permanent
Consultant name
Alfie West
Consultant phone
+44 186 520 8473
Job reference
JN-092025-6828634