Save Job Back to Search Job Description Summary Similar JobsOngoing long term temporary role to start ASAP37.5hrs pw - Hybrid WorkingAbout Our ClientThe Customer Service Advisor will be pivotal in providing top-tier customer service on behalf of a nation wide Public Sector organisation.Job DescriptionProcess work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.Learn the procedures and understand parameters of producing a quality output.Process work to the defined level of quality.Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.To schedule and prioritise allocated work daily.Distribute information and when required, work to the other team members or groups.Identify and suggest areas of improvement.Maintain and update information held on a data base or manually.Support line management on any additional admin when required.Liaise with internal/external clients.Print/post data/reports/invoices daily.Maintain records for audit purposes.Ensure deadlines are met.The Successful ApplicantA successful Customer Service Advisor should have:Attention to detail.Able to work in a team or other structured environment.Articulate and able to maintain good relationships with colleagues and clients.Delivers a high-quality customer service in a professional manner, creating trust and confidence.Excellent communicator.Effective team player, who constantly displays commitment and flexibility.Accurate and timely delivery of tasks.Effective problem solver.Excellent organizational skills.Attention to detail in record keeping.What's on OfferAn hourly wage of £12.27A supportive team-oriented work environment.Opportunity for personal and professional development.If you're passionate about customer service and eager to make an impact we encourage you to apply for the role of Customer Service Advisor today.ContactHarrison PugsleyQuote job refJN-112024-6603006Phone number+442920643487Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationBristolContract typeTemporaryConsultant nameHarrison PugsleyConsultant phone+442920643487Job referenceJN-112024-6603006
