Save Job Back to Search Job Description Summary Similar JobsImmediately AvailablePrevious Customer Service experienceAbout Our ClientThis opportunity is within a well-established, medium-sized company based in Lancing.Job DescriptionAs a Customer Service Advisor your responsibilities will include:Respond promptly to customer enquiries via phone and email.Maintain accurate records of customer interactions in the CRM system.Provide detailed product and service information to customers.Collaborate with internal teams to resolve customer issues effectively.Process and manage customer orders with attention to detail.Identify opportunities to improve customer satisfaction and loyalty.Support the team in meeting service level agreements and targets.Contribute to a positive and professional customer service environment.The Successful ApplicantA successful Customer Service Advisor should have:Previous experience in a customer-facing role, preferably in the life science industry.Strong written and verbal communication skills.Proficiency in using CRM software or similar tools.An organised and detail-oriented approach to work.What's on OfferCompetitive salary of approximately £13 - £13.50 per hourWork in a collaborative and supportive environment in Lancing.ContactLily WrightQuote job refJN-092025-6825904Phone number+44 127 320 1210Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingLocationLancingContract typeTemporaryConsultant nameLily WrightConsultant phone+44 127 320 1210Job referenceJN-092025-6825904
