Customer Service Advisor

West Malling Permanent View Job Description
This Customer Service advisor role in the property industry focuses on delivering outstanding service and support to clients. The position is based in West Malling and is ideal for someone with a passion for client satisfaction and effective communication.
  • Excellent benefits
  • Previous relevant experience is essential

About Our Client

The organisation is a growing house builder committed to providing exceptional service to its customers. They operate within a professional and fast-paced environment, ensuring a focus on quality and customer care.

Job Description

  • Act as the main point of contact for customer inquiries and concerns.
  • Provide clear and helpful communication to resolve client issues promptly.
  • Maintain accurate records of customer interactions and resolutions.
  • Coordinate with internal teams to ensure timely responses and solutions.
  • Monitor and report on customer feedback to help improve services.
  • Support the sales and property management teams with customer-related tasks.
  • Ensure compliance with company policies and industry regulations.
  • Assist in enhancing the overall customer experience.

The Successful Applicant

A successful Customer Service advisor professional should have:

  • Strong organisational and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Attention to detail and a proactive approach.
  • Experience in a customer service environment, preferably within the property industry.
  • Proficiency in using customer relationship management software or similar tools.
  • A collaborative mindset and ability to work well in a team.

What's on Offer

  • Permanent position with opportunities for growth.
  • Work within a supportive and professional environment.
  • Convenient location in West Malling.
  • Be part of a company committed to excellence in the property industry.



If this Customer Service advisor role in West Malling aligns with your skills and experience, we encourage you to apply today

Contact
George Adlington
Quote job ref
JN-062025-6759452
Phone number
+441622604512

Job summary

Job function
Property
Subsector
Property Development & Consultancy
Sector
Property
Location
West Malling
Contract type
Permanent
Consultant name
George Adlington
Consultant phone
+441622604512
Job reference
JN-062025-6759452