Customer Service Advisor

Salford Permanent £23,000 - £23,000 per year View Job Description
Seeking a dedicated Customer Service Advisor to assist with queries and provide exceptional support in our Technology & Telecoms sector. The ideal candidate will thrive in a customer-centric environment and demonstrate a keen interest in problem-solving.
  • Opportunity to work for a leading Technology business
  • Excellent career progression

About Our Client

Our client is a notable player in the Technology & Telecoms industry. As a large organisation, they are renowned for their robust infrastructure and commitment to providing top-tier services to customers around the globe.

Job Description

  • Respond to customer inquiries via phone, email, and social media platforms.
  • Provide comprehensive product knowledge to customers.
  • Resolve customer complaints efficiently and effectively.
  • Escalate complex issues to the relevant department.
  • Support the team in achieving customer service goals and objectives.
  • Maintain an updated knowledge of the company's product and services.
  • Ensure customer satisfaction and provide professional customer support.

The Successful Applicant

A successful Customer Service Advisor should have:

  • Proficiency in relevant computer applications.
  • Excellent problem-solving skills.
  • A strong dedication to customer service.
  • Good communication skills, both written and verbal.
  • Ability to work in a team and foster a positive work environment.

What's on Offer

  • Salary £23,000
  • A positive and supportive company culture.
  • Opportunities for professional growth within the Technology & Telecoms sector.



We believe in recognising and rewarding our team, and this role offers the opportunity for growth, development, and potential progression within the company. If you believe you have the skills and commitment to excel as a Customer Service Advisor, we encourage you to apply.

Contact
Sara O'Brien
Quote job ref
JN-012025-6651947
Phone number
+44 161 829 0462

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Salford
Contract type
Permanent
Consultant name
Sara O'Brien
Consultant phone
+44 161 829 0462
Job reference
JN-012025-6651947