Collections Advisor

Manchester Permanent £22,000 - £22,000 per year View Job Description
An exciting opportunity for a Collections Advisor to join a well established financial services business, based in Manchester. You will be working within the Collections team, speaking to existing customers, help getting them back on track with their payments and setting up payment plans.
  • Opportunity to work for a leading financial services business
  • Excellent career progression

About Our Client

Our client are a well established financial services business based in Manchester, they are currently going through a period of growth and are looking for Collections Advisors to join their Collections team. Our client offers great career progression, competitive salary and excellent benefits.

Job Description

Duties of the Collections Advisor will be:

  • As a Collections Advisor you'll be supporting customers with queries
  • You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
  • Setting up payment plans
  • Maximise collections activity
  • Problem and query resolution
  • Ability to manage and prioritise workload

The Successful Applicant

The successful candidate will have the below skills:

  • To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
  • Ability to work well under pressure.
  • Experience in a customer focused role is preferable.
  • Excellent verbal and written communication skills.
  • Strong IT skills

What's on Offer

Salary £22,000

Great company benefits

Generous holiday allowance

Excellent staff discounts

Hours - Monday - Friday 8am - 7pm - on a rota basis

Contact
Sara O'Brien
Quote job ref
JN-012025-6633714
Phone number
+44 161 829 0462

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Manchester
Contract type
Permanent
Consultant name
Sara O'Brien
Consultant phone
+44 161 829 0462
Job reference
JN-012025-6633714