Save Job Back to Search Job Description Summary Similar JobsHybrid Working AvailableAnnual Performance Based BonusAbout Our ClientOur client is a well-established, client service business. They have built a strong reputation for delivering high-quality service to their clients and are recognised across the region for their dedication to their work. The company headquarters are located near Tonbridge.Job DescriptionManaging high volumes of inbound callsResolving customer queries in a professional mannerMaintaining accurate and up-to-date customer recordsWorking collaboratively with team members to achieve targetsEscalating complex issues to the relevant departmentEnsuring quality service standards are upheldContributing to team meetings and training sessionsAdhering to company policies and proceduresThe Successful ApplicantA successful Call Handler should have:A positive attitude and excellent communication skillsProven ability to handle high volumes of callsStrong problem-solving skills and the ability to resolve issues promptlyExcellent organisational skills and attention to detailAbility to work well in a team and contribute to its successExperience in a call handler position or a customer service roleWhat's on OfferOpportunity for a bonus based on performanceGenerous holiday leaveA positive and supportive company cultureContactGeorge AdlingtonQuote job refJN-052025-6744092Phone number+441622604512Job summaryJob functionBusiness SupportSubsectorCall centreSectorBusiness ServicesLocationTonbridgeContract typePermanentConsultant nameGeorge AdlingtonConsultant phone+441622604512Job referenceJN-052025-6744092
