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Business Analyst

Birmingham Temporary View Job Description
We are seeking a skilled Business Analyst to join our Programme team. The successful candidate will play a crucial role in supporting Customer Units (CUs) as they transition to Business as Usual (BAU).
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  • Hybrid
  • One of UK's largest tech companies

About Our Client

One of the UK's largest providers of business software and services serving global customers. Managing 1.5 million calls per month, support over 2 million FE learners across the UK, handle over 10 million wills, and so much more.

Job Description

  • Support Transition to BAU: Assist CUs in transitioning to BAU, ensuring smooth and efficient processes.
  • Transactional Co-Terming: Focus on transactionally cleaning data to align with programme goals.
  • Collaboration: Work closely with CU champions and other Business Analysts to prioritise tasks and ensure effective communication.
  • Enact Transactional Cleanse: Implement and manage the transactional cleanse process, ensuring accuracy and compliance.
  • Stakeholder Communication: Maintain clear and consistent communication with all stakeholders to ensure alignment and transparency.
  • Data Analysis: Analyse data to identify trends, issues, and opportunities for improvement within the ARR Cleanse Programme.
  • Reporting: Prepare and present reports on project progress, challenges, and outcomes to senior management.

The Successful Applicant

  • Proven experience as a Business Analyst, preferably within a similar programme or industry.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in data analysis tools and software.
  • Detail-oriented with a focus on accuracy and compliance.
  • Experience with Salesforce or similar CRM systems.
  • Knowledge of contract management processes.
  • Familiarity with BAU transition processes.

What's on Offer

  • Opportunity to work with a global leader in the technology and telecoms industry
  • Supportive and innovative working environment
  • Access to the latest technologies and tools
Contact
James Elliott Harris
Quote job ref
JN-012025-6641657
Phone number
+441212309393

Job summary

Job function
Transformation
Subsector
Corporate
Sector
Technology & Telecoms
Location
Birmingham
Contract type
Temporary
Consultant name
James Elliott Harris
Consultant phone
+441212309393
Job reference
JN-012025-6641657