10 Skills propelling technology forward in 2020

The evolution of the technology sector shows no sign of slowing down as the gap is bridged between product and consumer, enabling smoother processes. Big data, along with omni-cloud, serverless computing, and quantum computing now impact key business areas. Those with an agile mindset and the right skills in data privacy, information security, AI, and cross-team cooperation, coupled with the ability to be adaptable, will be in high demand across an exciting and evolving landscape for 2020.

1. Cross-team cooperation

Many modern technologies have made it easier than ever to communicate and collaborate. But it is important for those developing these types of tools to not forget the key principles of successful communication themselves. Sustainable collaboration is a key driver for successful stakeholder management. With technology being a core component for most organisations and professionals, the requirement to communicate across a wide range of business functions, and persuade and translate technical solutions, is vital. In the current climate, possessing emotional quotient – a method of measuring someone's emotional intelligence through testing – is ever more important.

2.  Information security

Information security is a key business risk driver, from large enterprise clients to SMEs, resulting in high demand for talent in the area. The three security pillars of utilisation, flow, and storage of security require a specialist skill set to cope with the growing threats of external breaches, such as vulnerability scanning, IoTcentric breaches, CaaS, and potential insider threats. Those who possess talents in these areas will continue to be highly coveted by top employers.

3. People management

With tech organisations often comprising individuals with strengths in different areas, strong people management skills remain a must-have and are necessary for the smooth running of an efficient and inclusive approach to technology strategy. The ability to apply the correct leadership style to a diverse and collaborative workforce to help empower employees, steer productivity and promote growth, within organisations, is a sought-after skill. This is especially true within dynamic working environments, where managers must deploy a range of communication methods to stay on top of progress.

4. Data privacy

Although the latest General Data Protection Regulation (GDPR) came in almost two years ago, companies are still falling foul of the rules. One of the most common breaches is retaining data substantially longer than necessary, although there is a range of ways companies can put themselves at risk of a substantial fine. Customers want better protection of their personal data. Hence, GDPR expertise and the need for top talent to possess commercial privacy awareness is now becoming a requirement across a variety of tech roles.

5.  Artificial intelligence

Artificial intelligence (AI) seemed like science fiction only a few years ago but is now increasingly being implemented across a range of organisations. We are the midst of a global AI arms race, with top tech firms around the world competing to create the best applications of the technology. This, in turn, is creating a huge demand for talent in this area, with machine learning, data science, and data mining among the most sought-after skills. With the adoption of the technology only set to accelerate over the coming years, there has never been a better time to be armed with AI skills.

6. Commercial leadership

Commentators have suggested that IT leaders need the four Cs: to be curious, competitive, coachable, and composed. Ultimately, though, they are required to bring their leadership skills into a product-centric operating model. The challenges and routine financial pressures faced means that they are expected to consider potential avenues of investment without committing to the business’ return. Decisions like those require a great deal of judgement and leading the commercialisation of these business opportunities in the digital world has become a much sought-after and needed skill.

7. Data analysis and insight

Big data has continued to spread into all industries, helping to shape and inform strategies across the board. From complex geographical data, to deep learning AI systems, a more sophisticated set of data skills are required for businesses seeking to fill their job roles. While businesses throughout the UK are looking at ways to review existing platforms, tools and strengthen the relationship with suppliers to maximise their effective use of data, the quality of data is also becoming a key essential.

8. Agile mindset

From its origins in software development back in 2001, Agile has proliferated far wider into the broader business world. Since the signing of the Agile Manifesto, organisations and teams have trialled, embraced, interpreted, and embedded the philosophy and ways of working in varying measures. Almost 20 years on, the 12 principles of agile working remain important for organisations around the world. As a result, the majority of employees are looking for professionals who have an agile mindset so they can adapt and thrive in the increasingly fast-paced and changing world.

9. Talent development

Defining the technical talent that you need to attract and retain is critical to any organisation’s long-term aims and objectives. The right framework needs to be put in place, so that the talent pool is a diverse one. Top candidates with the right skills and competencies can then be identified, which is integral to promoting a balanced hiring culture and providing the bedrock for successful succession planning.

10. Adaptability

At a time of huge change, adaptability is an ever more important skill to possess. Employers want to hire staff that can work efficiently during times of increased workloads and pressures, or those who can easily switch to a different role when required. A person’s adaptability can be developed over the course of a career as they overcome different challenges, but those who want master it must be willing to learn. What works today may not work tomorrow, so it is essential to have a strategy for change at every turn.
At Michael Page, we have access to an extensive database of top professionals looking for new opportunities, and who can drive your business toward success in 2020, and beyond. For a confidential discussion on how we can help you to hire and retain the best talent with the right skills to fill your vacancy, get in touch with one of our specialist recruitment consultants today.
Alternatively, view the 100 most in-demand skills across a range of sectors by downloading our free eBook by completing the form below, or use our skills checker tool today to discover the skills you need to be offered your dream role here.