Warehouse Operations Manager

The Warehouse Operations Manager is accountable for the warehouse department's culture, performance, compliance and growth. Reporting in to the General Manager and based at our client's operation in Hemel Hempstead, this is a critical role in accurately and efficiently preparing customer orders in readiness for delivery to the right customer, at the right time. Key responsibilities will include:

• Plan and manage department resources and budgets to enable growth whilst optimising efficiencies and promoting sustainability goals.
• Set performance standards and deliver/exceed these through a leadership style that drives responsibility and accountability.
• Ensure warehouse management systems are being used effectively by the teams and agreed processes/standard ways of working are adopted.
• Build accountable, high performing and engaged warehouse teams.
• Drive a continuous improvement culture by using data analysis and insight to identify actions that improve performance vs. key performance indicators.
• Collaborate with other operational leaders to share and learn from best practices, implement new technologies and ways of working.
• Provide pro-active feedback, coaching and development to help warehouse team members reach their full potential.
• Cultivate an environment of positive well-being, safety, belonging, diversity and inclusion.
• Embrace a growth mindset and navigate change effectively.
• Demonstrate resilience, credibility and composure under pressure.